Here is your personalised Terms of Service, cleaned up and specifically tailored for NurseryNook under UK law (which Google Merchant Center checks for UK-based stores).

Simply copy and paste the block below directly into your Shopify admin under Settings ➔ Policies ➔ Terms of Service.

TERMS OF SERVICE

OVERVIEW

Welcome to NurseryNook! Throughout the site, the terms "we", "us" and "our" refer to NurseryNook. NurseryNook operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the "Services"). NurseryNook is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use our website.

Please read these Terms of Service carefully. By visiting, browsing, or purchasing from NurseryNook, you agree to be bound by these Terms of Service and our Privacy Policy (available on our website). If you do not agree to these Terms of Service or Privacy Policy, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or jurisdiction of residence.

To use our Services or purchase products, you may be asked to provide certain information such as your name, email address, billing address, payment details, and shipping address. You represent and warrant that all information you provide is correct, current, and complete.

 

You are solely responsible for maintaining the security of your account credentials and for all activity under your account.

 

SECTION 2 - OUR PRODUCTS

We make every effort to display the colors, details, and cover artwork of our physical books and digital products as accurately as possible. However, actual display colors may depend on your device settings and screen configuration.

We reserve the right to limit the sales or quantities of our products to any person, geographic region, or jurisdiction on a case-by-case basis. All product descriptions, pricing, and availability are subject to change at any time without notice at our sole discretion.

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase. NurseryNook reserves the right to accept or decline your order for any reason. Your order is confirmed once payment has been processed and you receive an order confirmation email.

Please review your order details carefully before submitting. Because we aim to dispatch books quickly, we may be unable to accommodate cancellation requests once an order is processed.

Your purchases are subject to return or exchange in accordance with our Refund Policy. Purchases made through NurseryNook are intended for personal, educational, or setting use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless stated otherwise, posted prices exclude shipping and delivery charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made at NurseryNook. You represent and warrant that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times provided are estimates. We dispatch orders via third-party delivery services (such as Royal Mail or courier services). NurseryNook is not liable for minor shipping or delivery delays caused by postal carriers or events outside our reasonable control. Risk of loss passes to you once the package is handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All materials on NurseryNook—including but not limited to book titles, illustrations, graphics, text, page diagrams, frameworks, video, audio, and logo designs—are owned by NurseryNook or its licensors and are protected by UK and international copyright and intellectual property laws.

You are granted permission to browse the site and purchase physical/digital materials for personal, setting, or classroom use only. You must not reproduce, duplicate, copy, modify, distribute, or create derivative works of any text or framework content without prior written permission from NurseryNook.

SECTION 7 - OPTIONAL & THIRD-PARTY TOOLS

We may provide you with access to third-party tools (such as payment gateways, review platforms, or shipping estimators) over which we neither monitor nor have direct control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. Your use of optional third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Certain content or products available via our website may include materials from third parties or links to external websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites and carry no liability for any third-party links or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

NurseryNook is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products to you. However, all purchases made on this site are contracts directly between you and NurseryNook. Shopify is not responsible for any direct claims arising from your purchase or use of products from NurseryNook.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

SECTION 11 - CUSTOMER REVIEWS AND FEEDBACK

If you submit reviews, feedback, photos, suggestions, or comments to us ("Feedback"), you grant NurseryNook a non-exclusive, royalty-free license to use, reproduce, edit, publish, and display such feedback on our website, social media channels, or marketing materials.

We reserve the right to remove any feedback that we deem unlawful, offensive, defamatory, or in violation of any party's intellectual property rights.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping rates, or availability. We reserve the right to correct any errors and update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any local, national, or international regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights or the rights of others; (d) to transmit malicious code, viruses, or scrapers; or (e) to collect or track the personal information of others.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 15 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at james@nurserynook.co.uk.

Our Trading Details:

Trading Name: NurseryNook

Email: james@nurserynook.co.uk